UK from £3.99
Royal Mail standard and express options available at checkout.
CUSTOMER INFORMATION
SHIPPING / RETURNS
Everything you need to know about delivery, international shipping, duties, returns and refunds before your order moves.
Last updated: 2026Free UK over £55
Free UK standard shipping automatically applies on qualifying orders.
Dispatch 1–2 days
We aim to pack and dispatch orders within 1–2 working days.
14-day returns
Return unworn items in original condition within 14 days of delivery.
DELIVERY OPTIONS
WHERE WE SHIP
UK ORDERS
UK orders are shipped with Royal Mail. Delivery estimates begin once your order has been dispatched.
Standard
£3.99
2–4 working days
Express
£4.99
1–2 working days
Free shipping
£0
Free UK standard shipping over £55
EUROPE
We currently ship to selected European countries. Delivery can vary depending on customs and local postal services.
Rate
£15.99
Estimated 2–14 business days
Customs
Not included
Customs duties, import taxes and local fees are not included and are the responsibility of the customer.
View European countries we currently ship to
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and Ukraine.
AUSTRALIA + NEW ZEALAND
We currently ship to Australia and New Zealand at a flat rate.
Rate
£15.99
Estimated 2–14 business days
Customs
Not included
Customs duties, import taxes and local fees are not included and are the responsibility of the customer.
UNITED STATES + CANADA
We currently ship to the United States and Canada at a flat rate.
Rate
£15.99
Estimated 2–14 business days
Customs
Not included
Customs duties, import taxes and local fees are not included and are the responsibility of the customer.
OTHER COUNTRIES
We are working on opening shipping to more countries. If your destination is not currently available at checkout, please contact us before ordering.
ORDER FLOW
FROM ORDER TO OUT FOR DELIVERY
Order placed
You’ll receive an order confirmation email after checkout.
Packed by SOLIS
We aim to dispatch within 1–2 working days.
Tracking sent
Once your parcel is on the move, we’ll email your tracking details.
OUTSIDE THE UK
DUTIES, TAXES + IMPORT FEES
If your order is heading outside the UK, customs duties, import taxes or local fees may be charged by your country. These charges are not included in the shipping price and are the responsibility of the customer.
RETURNS + REFUNDS
NEED TO SEND SOMETHING BACK?
Return window
You have 14 days from delivery to request a return.
Condition
Items must be unused, unworn, unwashed and returned in original packaging with tags attached.
How to start a return
Email orders@solisrunning.com with your order number and reason for return.
Refunds
Once your return arrives and passes inspection, we’ll process your refund to your original payment method. Original shipping fees are non-refundable.
NEED HELP?
ASK BEFORE YOU ORDER
If you are unsure about shipping times, sizing, returns or anything else, send us a message before placing your order.
orders@solisrunning.com